Privacy Policy

Introduction

Los Angeles Roofing Masters operates this website and takes your privacy seriously.

This Privacy Policy explains how Los Angeles Roofing Masters collects, uses, and protects information gathered through losangelesroofingmasters.com. It applies to all visitors and anyone who submits information through our site. We serve homeowners and property owners throughout Los Angeles, CA and surrounding communities. Because we operate in California, this policy also addresses your rights under the California Consumer Privacy Act (CCPA), a state law granting California residents specific rights over their personal information.

Information We Collect

We collect two types of information: what you give us and what your browser sends automatically.

Contact form data, personal information submitted directly through our inquiry form, is the primary category of data we collect. This includes your name, phone number, email address, and details about your property or roofing project. We collect this only when you choose to submit it.

We also collect basic technical data automatically. This includes your IP address, browser type, pages visited, and time spent on the site. This data arrives through standard web server logs and any analytics tools we use. It does not identify you personally on its own. Under the California Consumer Privacy Act (CCPA), IP addresses and browsing behavior can qualify as personal information (PI), any data that identifies or could reasonably be linked to a specific California resident.

How We Use Your Information

We use your information to respond to your inquiry and improve how this website works.

When you submit a contact form, we use your name, phone number, and email to follow up about your roofing project. We do not use your information for unrelated marketing without your consent.

Technical data, page views, session duration, device type, helps us understand how visitors use the site. We use this to improve content and navigation. We do not sell your personal information to third parties, share it with advertisers, or use it beyond service delivery and site improvement.

Cookies and Tracking Technologies

This website uses cookies to understand how visitors navigate the site.

Cookies are small data files stored on your browser when you visit a website. They help us track which pages are visited, how long users stay, and what device or browser they use. You can adjust your browser settings to refuse cookies or delete existing ones. Doing so may affect how some parts of this site function.

[INTAKE GAP - confirm which analytics tools are active, e.g., Google Analytics, Meta Pixel, or other platforms, before publishing this section.]

Third-Party Services

Some tools we use are operated by third parties, not by Los Angeles Roofing Masters.

[INTAKE GAP - confirm which third-party tools are in use: analytics platforms, CRM systems, call tracking services, email marketing tools, or payment processors. Each must be named and disclosed.]

These third-party services operate under their own privacy policies. Los Angeles Roofing Masters does not control how those providers collect or use data. We recommend reviewing the privacy policy of any third-party platform you interact with through this site.

If contact form submissions are routed to a CRM or email platform, that tool processes your data as a sub-processor on our behalf.

[INTAKE GAP - confirm if any CRM or email platform receives contact form data.]

Your Rights and Choices

California residents have specific rights over their personal information under the CCPA.

The California Consumer Privacy Act gives you the right to know what personal information we have collected about you. You also have the right to request deletion of that information. You have the right to opt out of the sale of your personal information, and we do not sell it.

To exercise any of these rights, contact us at info@losangelesroofingmasters.com or call 323-433-0234. We will respond within 45 days as required by law. We will not discriminate against you for exercising any CCPA right.

Data Retention

We retain your information only as long as needed to serve you and meet legal obligations.

[INTAKE GAP - confirm the actual data retention period the business follows for contact form submissions and customer records before publishing this section.]

When information is no longer needed, it is deleted or anonymized. Technical log data is generally retained for a shorter period than customer contact records.

Children's Privacy

This website is not directed at children under 13.

We do not knowingly collect personal information from anyone under 13 years old. If you believe a child has submitted information through this site, contact us at info@losangelesroofingmasters.com and we will delete it promptly.

Changes to This Policy

We may update this policy as our practices or California law changes.

When we make material changes, we will update the "Last Updated" date at the top of this page. Continued use of this website after a policy update means you accept the revised terms. We encourage you to review this page periodically.

Contact Us About Privacy

Reach us with any privacy question or rights request.

Los Angeles Roofing Masters welcomes questions about this policy or your data.

✉ Email

☎ Phone

◆ Mailing Address

1415 N Alta Vista Blvd, Los Angeles, CA 90046

For Terms of Service, visit our Terms of Service page .

This privacy policy document was prepared based on intake information and industry compliance requirements. It must be reviewed and approved by a licensed California attorney before publication. It does not constitute legal advice.